Effective Date: January 13, 2026
OpenHealth.World ("Company," "we," "us," or "our") operates healthcare AI applications including VieCare and VitalBuddy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our applications or services.
Personal Information: We may collect personally identifiable information such as your name, email address, phone number, professional credentials, and practice information when you register for our services.
Health Information: Our applications process health-related data including clinical notes, patient interactions, medical documentation, and healthcare conversations. This information is processed to provide our AI-powered documentation and assistance services.
Usage Data: We automatically collect certain information when you access our services, including device information, IP addresses, browser type, operating system, access times, and pages viewed.
AI Interaction Data: We collect data related to your interactions with our AI systems, including prompts, queries, and feedback, to improve our services and AI model performance.
We use the information we collect to: (a) provide, operate, and maintain our services; (b) improve, personalize, and expand our services; (c) understand and analyze how you use our services; (d) develop new products, services, features, and functionality; (e) process transactions and send related information; (f) communicate with you for customer service, updates, and marketing purposes; (g) comply with legal obligations and protect our legal rights; and (h) train and improve our AI models, subject to applicable data protection laws and with appropriate safeguards.
We do not guarantee the accuracy, completeness, or reliability of any AI-generated content. Our AI systems are tools designed to assist, not replace, professional judgment. Healthcare providers remain solely responsible for all clinical decisions and patient care.
We may share your information with: (a) service providers who assist in operating our services; (b) business partners for joint offerings; (c) legal authorities when required by law or to protect our rights; (d) in connection with a merger, acquisition, or sale of assets; and (e) with your consent for other purposes. We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You acknowledge and accept the inherent security risks of providing information online.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information, including: the right to access, correct, or delete your personal information; the right to data portability; the right to restrict or object to processing; and the right to withdraw consent. To exercise these rights, please contact us using the information provided below.
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our applications.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to such transfers.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
OpenHealth.World
Email: privacy@openhealth.world
Address: Hyderabad, India
By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
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